Stakeholders of the Amuwo Odofin Maternal and Child Centre (AOMCC) in Lagos have commended the hospital for its innovations and services that have helped to improve healthcare in the community.
They gave their commendations at the Fourth Annual Stakeholders Meeting of the hospital on Wednesday in Lagos.
The annual event was held to create an opportunity for interaction with the hospital’s stakeholders and receive feedback on how to provide better service to the patients.
Ms Joan Olufemi, Service Improvement Officer in the Lagos State Ministry of Health (LSMOH), said the hospital was among the Top 10 in terms of compliance assessment in the state.
She said the quick resolution of complaints was evidence that the hospital took the welfare of mothers and children as its priority.
Olufemi commended the staff, management and patients of the hospital for working together to achieve the success being recorded by the hospital.
She, however, urged patients to go to the hospital promptly, as “early presentation is the best key to safe motherhood.”
Also, Dr Ademuyiwa Eniayewun, Permanent Secretary, Lagos State Health Service Commission, commended AOMCC for living up to its vision of being a world class hospital.
He noted that the achievements recorded was as a result of the hospital’s staggered appointment system which had helped to reduce pressure on staff as well as good customer service and dynamic, positive culture among staff.
Eniayewun cautioned the hospital’s management not to joke with staff welfare in order to motivate them to continue to work optimally.
He urged AOMCC management to continue to engage the staff, particularly the frontline workers, who interact with the patients to receive feedback that would help improve services.
In his remarks, Mr Valentine Buraimoh, Chairman of Amuwo Odofin Local Government (AOLG), commended the hospital for innovations that had helped it withstand pressures from the community over the years.
He added that the people in the grassroots were those who were mostly affected by lack of access to healthcare services.
Buraimoh said the council had almost completed the construction of its free, mini general hospital, which would help to reduce pressure and decongest AOMCC.
A patient, Mrs Rachel Adebayo, who recently suffered a placental abruption (a condition in which the placenta detaches from the womb), said God saved her through the hospital.
“I was taken into the theatre in the afternoon and they were battling for my life.
“I thank God for their dedication. There was a doctor who didn’t leave my side after the operation until I regained consciousness the next day. He was monitoring me until the next day,” she told said.
During the interactive session, a patient, Mrs Cynthia Obiegbu, commended the staff for their professionalism in the discharge of their duties.
She cautioned the citizenry against the notion that government hospitals were for the poor in the society.
“When you go to a private hospital and something goes wrong and you are referred to a government hospital, so what’s the use,” she asked.
Also, Mercy Noren said the hospital had helped take care of complications relating to pregnancy for many women within and outside Amuwo Odofin.
Noren, who delivered her three children at the hospital, said the hospital acted professionally and were not in a hurry to carry out a caesarean section on her when she had complications in her second pregnancy.
She, however, urged patients to cooperate with the hospital to serve them better.
Mr Ben Stephen, Chairman, South-South Community in AOLG, however, urged the hospital to resolve its space constraints so patients could have privacy and confidentiality during consultations.
In his response, Dr Oladapo Soyinka, Medical Director, AOMCC, revealed that the hospital was working in collaboration with Revolution Plus, an NGO, to build another facility this year that would help reduce the issue of space.
